Automate Your FM Helpdesk With AI
Never Miss A Call Again
Your helpdesk is costing you more than money – it's costing you clients.
Dan
Helpdesk Manager
Click to Answer
Stop Playing Catch-up with Industry Giants
AI That Fits Seamlessly into
Your Helpdesk Ops
Designed for critical business operations, our agents always deliver the highest quality of service.
Whatsapp & Voice Native
Natural communication tenants & contractors already use daily
Universal Integrations
Connects to any CAFM / ERP system without disruption
Self Improving Intelligence
Gets smarter & more proactive with every interaction
With your AI workforce, you can manage large contracts more competitively without increasing headcount.
Match the power of large FM companies on Every Contract
An AI Voice & Chat Agent for Every Helpdesk Role
Heyfixit agents are engineered for human-like conversations, continuous self-improvement, and unmatched reliability
Dan, the Helpdesk Agent
Customer Service Helpdesk
24/7 Issue Intake & Triage
Handle every reactive call out via call & whatsapp with instant ticket creation and CAFM integration
Becky, the FM Coordinator
Vendor Coordination
Work Assignment & Progress Tracking
Ensure WO assignment, updates & full completion with automated check-ins and work summaries
Rex, the Reporting Agent
Reports & Compliance Agent
SLA Monitoring & Client Updates
Track response times and generate client reports while automatically escalating overdue tickets
Experience the agents in action in the Heyfixit Agent Playground.
Trusted By Industry Leaders
24/7 AI Agents to ensure maximum efficiency.
How Q3 Facilities Went from 85% Dropped Calls to Zero with AI That Never Sleeps
Discover how this UK facilities company eliminated their biggest operational nightmare and turned it into their strongest competitive advantage.
Why Dubai's Bloom FM Began Using AI to Automate Their PPMs
Learn how this Dubai facilities management company automated 2,000+ annual maintenance appointments while slashing costs and eliminating compliance penalties.
IEM Is Replacing Their £600K Help Desk Operation with AI (And Keeping Their Clients Happy)
Learn how IEM discovered they could slash help desk costs by 50% and double contract margins from 5% to 10%—all while maintaining the personal touch that wins them business.
Enterprise Grade Security
HeyFixit guarantees enterprise-grade security with robust measures that protect sensitive customer data
With every component managed in-house—from AI model deployment to CAFM integrations—your customer data stays private, your uptime stays reliable, and your clients stay protected.
