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Fully Automate Your FM Helpdesk. Zero compromise.

Autonomously triage, resolve, and coordinate maintenance requests — so your team focuses on complex tasks, not repetitive ones.

Dan

AI Helpdesk Manager

Click to Speak with Dan

RESOLVE MORE, HIRE LESS

Every hour of admin, made 4x more productive & intelligent.

Heyfixit AI eliminates the layer of manual admin sitting between your CAFM and real-world operations.

From call capture to vendor dispatch, every task is handled with context, compliance, and speed.

Incoming call to report an issue

...accessing knowledge

Instant Triage

Contract identified

Priority assigned

Ticket created

...contractor coordination

Activated

Emailing preferred supplier

Calling to confirm acceptance

Supplier unavailable

...Thinking

Alternates identified & contacted

Supplier secured

System Updated

Job completed

Collecting service report

Client notified

System Updated

No More Portals

Call
Call
Slack
Slack
Email
Email
WhatsApp
WhatsApp
Heyfixit
Your CaFM

Agents contact suppliers directly through calls or WhatsApp, chasing updates even after hours.

Meet SLAs with Auto Validation

SLA Monitor showing agent activity

Each job is verified with evidence, approvals, and audit trails to ensure compliance.

Auto Triage, Assign and Dispatch

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Assigned status iconAssigned
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Service tickets

Jobs are routed instantly as per contact, site, or contract type; context-aware every time.

Always-on, human-like Helpdesk

2,334

Incoming Call

(041) 78334-5576

Every call, message, or email answered in under 3 seconds. No hold music, no missed issues.

UNMATCHED CAPABILITIES

End-to-end reactive operations with no human effort.

Via WhatsApp, calls and emails, Heyfixit AI agents raise requests directly in your CaFM, coordinate with vendors, and keep getting smarter.

No code, no complex setup, just instant impact.

INTEGRATE OR REPLACE, YOU CHOOSE

Integrate with your existing tech stack, instantly.

Heyfixit AI connects seamlessly with your CAFM, ERP, and communication stack — automating workflows with rich, context-aware interactions.

From Planon to ServiceNow, WhatsApp to Teams, Heyfixit agents work where your people already do.

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Planon logo
FM:Systems logo
Joblogic logo
Archibus logo
Zendesk logo
eMaint logo
ServiceNow logo
Limble logo
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MaintainX logo
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UpKeep logo
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Fracttal logo
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WhatsApp logo
Microsoft Teams logo
MaintainX logo
Hippo CMMS logo
UpKeep logo
Outlook logo
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OUTCOME BASED PRICING

Simple pricing for complex operations.

All Heyfixit agents offer 24×7 AI call handling, multi-channel support, and seamless CAFM integration — ready to scale across any site or portfolio.

Let’s automate your operations with the right agents.

Flat Platform Fee

Heyfixit’s Agentic CaFM included, integrate with your systems if you need

Outcome Based Pricing

Agents priced on the volume of work they do. Greater the volume, better the rate.

Unlimited Users

We charge for automated output, not human log-ins.

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Full Suite

End-to-end automation across your entire reactive operations

  • Included featureComplete helpdesk & Coordinator capabilities
  • Included featureCustom AI Agents built for bespoke processes
  • Included feature24 / 7 help-desk and work-order coordination
  • Included featureConversational AI workflow builder
  • Included featureActionable insights with custom reports and dashboards
Get a Custom Quote

AI Helpdesk

24x7 human-like helpdesk manager trained for FM operations

  • Included featureTalks to clients / Staff & triages requests
  • Included featureAuto assigns the right service category
  • Included featureApplies SLAs as per various custom parameters
  • Included featureCreates a service request in your CaFM
  • Included featureMulti modal - Phone, Email, Whatsapp, SMS
Get a Custom Quote

AI Coordinator

Always on FM coordinator that coordinates with suppliers and updates your systems

  • Included featureAssigns work orders to the right team
  • Included featureFollows up automatically to ensure acceptance
  • Included featureUnderstands SLA priorities & updates systems
  • Included featureWorks across internal teams & supply chain
  • Included featureMulti modal - Phone, Email, Whatsapp, SMS
Get a Custom Quote
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Never Miss a Call Again.

Experience 24×7 FM operations powered by Heyfixit AI.

Get Started